SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Swimsuit Super, very satisfied, the store is well done! boldly order
Super!!! As in the photo)))
Swimsuit is very bright, cool, really liked. the top is just perfect, the melting slightly tightens the elastic band, I'm not quite comfortable. I decided this simply, on swimming trunks from a black swimsuit I made an elastic band with letters... it turned out to be almost a native kit. the color is just super, and the top is very comfortable. thank you very much. delivery of a month and a half.
Very nice. Same as in the photo
Very beautiful swimsuit, but, on the big chest does not fit, does not hold at all and the top is a little small.
nice bathing suit just as described... I love it
Excellent
Very good
Normal swimsuit. You can take it.
Well, such
Cool swimsuit
Everything is super.
super.very quick
Gorgeous as usual, no issues, this bikini is beautiful
As picture
Swimsuit came to kharkov very quickly, which can not but please. The material is excellent, the size approached. On the parameters 90, 66, 95 took s. Thanks to the store, i think another color. Definitely 5
Swimsuit super! I advise everyone
Delivery is fast. To peter 10 days. Che corresponds to the photo.
Swimsuit cool, i was afraid that it would look ugly, because i'm thin and the chest is small, but the result pleased and the delivery is very fast, i recommend for all 100, the color is really bright
Good swimsuit. The color is bright, as in the photo. Only i read reviews that malomerit and took 2 sizes larger. It is better to take 1 size. And so everything is great. Recommend)
Thank you store. fast 2 weeks delivery super. swimsuit cool, only elastic on the panties pulls like many here and wrote, but it can be closed eyes as the swimsuit is cool. thank you and of course recommend the seller.
Swimsuit cool, but you could take a smaller size free in the chest
The colour ia nothing like in the picture. It's more like green, not like blue or turquoise..however I am satisfied, the product seems qood and perfect sewed.
nice
Super good)
Swimsuit super, ordered the second light green bodice is very comfortable, on the panties the elastic band slightly tightens in the side, not creatively delivery fast less than two weeks.
מדוייק
Swimsuit chic! Delivery is very fast! Chic panties, perfect fit! Size s goes in size! I advise everyone store!!!
For two weeks received in israel, super swimsuit
Swimsuit super. Shipment has come before time
very good, perfect fit
On the parameters 85-62-92 size s came well. Delivery by sdec.
it's perfect exactly like the picture im 5'6 and 10 Stone and I got large and it's perfect
The order to estonia came quickly in 3 weeks. The swimsuit is beautiful, but on the panties the elastic is pulled to the top. She's sewn in the wrong place. We'll have to redo it. The size approached the og. 90 from. 76 and ob. 95 took m. Usually i always take l but after reading reviews and looking at the photos of girls ordered m and was not mistaken. Girls thanks for the reviews and photos. The store is good, the order sent quickly and packed neatly. Therefore, i put him 5 +++ and wish him a good business.
Very nice, perfect, for european size 38 and 95 chest size l
Szuper szuper
Good
Great swimsuit. The color is the same as the picture. The seams are stitched well, no threads! I wear the size 42-44, ordered s, sat perfectly! The order took 15 days to kazakhstan. Track tracked. Thanks to the store. Recommend!!!
Very nice! i ship very fast.
Nice swimsuit!
Very cool! Thank you store! I recommend!
Size s panties huge)
love it!
Super! All is well, only the strap on the panties behind pulls the swimsuit in the side (bought. Light green and pink! I want the same red!
Swimsuit cool❤Fast shipping
Just like the description.
Swimsuit cool, though the chest barely climbed
At 46 size, m excellent!!!
Swimsuit liked, size l at 46 size approached. delivery is very fast
2 weeks before peter. Corresponds to the description.