We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thanks to the store. Sandals are excellent, cheerful, in hot weather... the price is normal for this kind of shoes. Malomerki (but for me it's excellent) the seller is responsible. Walked 1 month. I will order from you more. Thank You
Very beautiful, but paler than in the photo, at its 36,5 ordered 37, turned out to be back-to-back, but in general the sandals are cool and i really like. asked the store to send quickly as a result and happened out of all my orders this came 1, delivered straight to the mailbox. thank You
I asked for a 40 and the one that came to me is not a 38. Fatal.
Size not as accurate, but looks just like photo.Too small :(
I love it
Cool, at 38 size straight back to back
Very satisfied with the goods! Comfortable sandals, do not tighten, because of the ropes are very easy to adjust!
Love the colors!! A little small though :((
The store is excellent, it goes towards, everything can be solved. I recommend!
Funny! But, unfortunately, i'm not enough for size. I'll give my daughter. Delivery is almost a month to novosibirsk.
great,sole is made of some kind of foam,very comfortable
Small size, but good product
Recommend take size larger, at least half size.
Soft such, comfortable) i liked. I waited a month for the truth. As in the sock i do not know yet, i will write then
They're very pretty. The size corresponds (36 usually). Not yet put on 1 day so I will tell you again after.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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