SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Lovely- very happy with my purchase:)
Super
The product corresponds to the photo and description, only the size failed, the size 4 for the girl of the average 3 years was small, and the panties came up, and the top was small
As in the photo. Very quickly came, thank you
Swimsuit beautiful. Daughter 7 years old and thin, swimsuit ordered for 8 years. We are 8 budea in the summer. The top is good, Trusel too, but what 1 cm could be more free. For such a price for the season is enough.
Costume lovely. Consistent with the description, take according to size.
I will not send the photo, as, they and IAK a lot Photos and sizes correspond to the table We have 10 approached 13, for a couple of seasons enough, Shipping is amazingly fast, thanks to the store
Dress beautiful as the picture
Fast delivery, less than a month to the Kirov region. Size 7-8 child 5 years 2 months. 18/113 Trussel large, top-standards. The color is the same bright. I recommend
Very beautiful swimsuit, perfectly sat on a height of 126 cm, there is no stock. Look super
Troszeczkę mount for narrow for 3 patch but will give out wear. Super. A little stiff fabric.
Swimsuit Duje class, child in the grip
Supermooi. Beautiful custom.
perfect
Swimsuit pretty. the store is honest. everything was tracked. thank you.
Nice swimsuit.
Super!
Very cool
Of the three swimsuits this is made for export for the company nekst with all the ensuing. He's with a lining in panties. I advise!!!
Swimsuits came up both perfectly)) children are happy!!!
Good
Rewelacja
Costume Super. Size for 9-10lat brałam daughter wear size 140 is perfect. Unfortunately lead time massacre bought 13.11.2019 delivered 22.01.2020
Excellent swimsuit, size just for 8 years
Fabulous
Piekny dress, I am very satisfied!
The color is as fluoride is beautiful.
Super very very good product pleasant material my daughter and very happy
Swimsuit liked, on height 110 took Size 6 all fit
OK
Perfect, thank you! :)
Awesome swimsuit next. I advise everyone to buy))))
Size and very good workmanship
Beautiful set
very nice
Everything is fine. I recommend.
Second order grom this store. It looks great. Very fast shipping.
I ordered the size 4-5, and it came 5-6, we are quite large.
Cool swimsuit! I recommend!
The lower part is crooked, but in general you can wear
Swimsuit generally Super, delivery is very fast 2 weeks, super recommend
Beautiful, unusual, bright
good
Swimsuit was very waiting, but never came! Money back!
Great! Thank you very much!
Baldezh
All as in the picture
Swimsuit is good, a little threads stick out, but not critical.
Swimsuit is good, went a month, put in a mailbox! For a girl of 7,5 years ordered a size of 122-128, came up well, we are thin. Seller recommend!
Swimsuit excellent for height 122 cm took a height of 134 cm sat perfectly, the size corresponds, took into account the complexion of the daughter, comes with the firm, with a price tag, everything is sewn perfectly, fully corresponds to the photo and description