We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I received my order. Same as in the picture. The size approached, corresponds to the dimensional grid.
Beautiful and neat❤
Beautiful, made neatly, odorless. The size corresponds to the claimed, at 37 r-r feet approached the 37th size. But the heel is high, it's not very comfortable to wear.
Shoes are great. A little cramped, on a narrow leg. You need to take a larger size. And the sole is slippery. The rest is fine.
Very comfortable and beautiful shoes! Thank you very much to the store! The goods, after sending, came quickly, in a couple of weeks.
perfect as always. i measured by the chart provided and they fit me like a glove. it is a half size up from my usual size. shoes are perfect. comfortable despite the high heel. material is soft and nice by touch. this is a third time i order from them. always satisfied
Great article as on the description
Very comfortable) look good! For such a price (1200R.) Super! I'm happy
The shoes are good, but a little small. In my 37-38, I ordered 38. Will have to wear (((
They're a little small, but very cute.
Great shoes. Size in size. If the leg is wide, you need to take a larger size. Comfortable shoe. On the heel inside the elastic band.
Nice shoes, I'm 2.5 and I ordered 5 in European size I got a little big but they're divine
The goods are happy, came quickly, all the time tracked. Packed everything was fine. At its 38 ordered 39. I recommend.
Super shoes! I advise everyone at its 35 size approached perfectly! Additional sets were as a gift.
The shoes themselves are very good, beautiful, without flaws, but the size is godly small... I took as usual 24,5 on my 38, I always take 39. But here it was necessary to take 40 :( I will sell, sorry
Beautiful as always. This is my third pair
Very cool shoes, came in size and less than a month delivery. I will order another color, the heel is high. a little color is different, not as bright as in the photo.
Shoes very nice well finished.
Shoes are not on a wide leg. I think carried
Shoes beautiful color is not gray more coffee but i like the photo color fits wear 35 but these little ones needed 36
Super fast! I take the 2nd time! The shoes came to my 36 size, only a little feet freely when walking, but put the silicone tabs and became very comfortable. Thank you) they are gorgeous.
Inconvenient. press anywhere. See really cheap from.
Chic shoes, fully correspond to the description! Very pleasant to the touch. Before the st. petersburg came very quickly, 2 or 3 weeks. But i was mistaken and ordered 35 size on my foot in 23 cm, shoes back to back. So i'll order how i'll figure out who to give these...
Little comfortable. But beautiful
On my narrow foot 23,3 cm were small. It is necessary to take on the size grid of the store) and so the shoes are cool, correspond to the description and photos of the seller. Delivery less than a month
At 40 size-a wide leg is not enough
Shoes came crumpled-i would like to send in a box, not a package. The shoes themselves are good, neat, in size
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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