SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you! The goods are satisfied. Asked the store to send immediately, fast delivery!!! Thank you
Super
Long shipping. But swimsuit Super
Swimsuit cool!
For the pelvis, the swimsuit is also good))) the trochi stick out the thread, ale CE is not critical. Rosmir pidiyshov ideal) on the parameters 90-70-97 sight 180 rosmir m Sivo) delivery Maje city) store recommend)))
According to reviews on its parameters took m-ku, but the swimsuit is too big
Dovga delivery 2.5 city. Ukrposti wine. I'm cool. The store of the village produced a zahist. I recommend, ale govorovite, but can Buti zatrimki in delivery.
Excellent item
The goods are happy!
Swimsuit Super
Cool swimsuit!
Perfect
Just super!!!
Dress as the picture. Very nice and well made. Definitely worth the money
Very fast shipping czekałam only 2 weeks. Dress nice perfectly fit I have size S and such Tez kupiłam
Same to description. I love it very much thanks to the store I recommend.
Have not received ordered Goods. No contact with the store. Do not recommend
Adequate dimensions. Took M, the cup is normal, not small, 3 size is good! The bottom also sits well.
A good swimsuit, for size M, sat m as it should, was 1.5 months.
Amazingly quick delivery, and the product is great, I'm amazed.I love it, the items actually like the picture show. I'm very happy!
ok
Super fast delivery. Received about a week after order. Material is good. Size fits.
At 90/72/103 height 176 size L well
Ordered 10.12 received 6.01, delivery fast, in one parcel the store put two of my goods, the description corresponds, the size M came to my 42nd perfectly, it was possible and S to take, but I do not like when panties in the sides squeeze
Swimsuit Super! Size S on OB 92-93 sat well, but up on og 91 and 3 size is too small, I will re-order for a larger size. The store is well done, asked to send immediately, sent on the next day. In general, I advise you to buy!
At the top!!! As in the photo and the super material! Arrive quite quickly
All as in the photo
Delivery is fast. The village is generally wonderful on the parameters of height 170 weight 52, ordered S. I recommend
Just a awesome swimsuit, surpassed all expectations))
Great swimsuit. Sat perfectly size S at 44 R. I recommend. Delivery is fast.
Fire swimsuit
Swimsuit came very quickly, the track is tracked by mail, sewn smoothly
Awesome easy!
Normal
Delivery city. All kind
Everything is fine, I recommend sewn perfectly, recommend the order tracked came quickly
Great swimsuit!!!
Excellent swimsuit, very satisfied with the order. It took about a month to Tambov region. Size S exactly approached. I recommend
For your money, normal))
Swimsuit Super, the threads do not stick out, everything is perfect, the parameters of 80-60-90 will perfectly sit down. On the big breast S will definitely be small. Later I will add a photo in it
The bodice is very small
Perfect!!!!!!!!
Big came. On my 94-72-94 ordered L and it was necessary m
Good
Swimsuit is good, on the parameters 96-65-98 took S all fit, size in size, delivery is fast less than a month. She took 11. 11 More Expensive 2 times than now (Sale), but so in general a good swimsuit
Almost perfect but the panties are too short for me. I am tall
A good swimsuit, all as in the photo, I recommend
Swim suit is nice but not high wasted! The matereal of the bottom part is constantly rolling inside out
Very nice. It looks great. I asked for size m for a European 40
Swimsuit came very quickly, for weeks 2 probably before St. Petersburg. Looks like in the photo, without threads, in good condition. The size ordered S, on my parameters 90-65-92 came well.