SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of iPrettier (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It fits snugly Super
All in size. Thank You
It's delayed but I arrive
Dress well odszyty, well lies, all comply with the description. No contact with the store, but quite short lead time for delivery because CA 3 weeks. My size is S/M zamówiłam M and is a little big, S would be ideal. Recommend and buy even u this seller :)
The parcel received, very satisfied on p.50 ordered L and pleased!!! Thank you very much. It came somewhere in 2 weeks!
Swimsuit identical as the picture. super contact store, no and express shipping, after 3 weeks from order was already at home.
Stroj really cute. For such money really worth. Not yet measured. Puzniej show feedback extra. Recommend
Very nice costume, slap-up material, I wear size 42 (102 under bust) and XL is minimalnke too large, but can be adjusted straps, down is not too loose, can I wear, though perhaps more pasowałoby L, because material suit is stretchy. Recommend
Acurate
Beautiful. All right
Very good product
According to the order, the only thing I asked for size L and I got big should have been M, but the rest is fine.
At 46-48, need size S or M.
Swimsuit really liked, although it would be possible to order a smaller size. Panties as pictures in warehouses. Came very quickly in surprise. Immediately washed-does not shed-everything is super. Thank you very much to the store
Super size perfect well made definitely zamówię one more because price attractive recommend
According to the description. I loved it.
Very fast receiving! All within 2 weeks. Still not appropriate.
Super fast delivery 8 days; bowl rigid shaped small deep bowls, so looks like it medium; size compatible with European.
Totally according, same as the photo
I arrive another size
As requested, so I arrive. Very beautiful and in perfect condition, a very good gift for my girlfriend.
Ne equiboque in size, pedi M, and I am S
Great arrived before the date good material
it was way too big for me, but excellent product, received sooner than I thought, the person i gave it to was very happy
Excellent Product
Very cool costume, firmly made; regarding the size, then I suggest take your standard; lead time only 10 days
It's very beautiful. I arrive in less than a month at my house and without any details, i'm just a little big but it can be fixed. I love it!
so fast!!!! i like!!!
Same as the picture. I was surprised this time I arrived very fast
Very nice, I'm a little loose but it's solvable
Très bon article
It's just a gorgeous swimsuit, thank you very much. I will order more.
The store is responsive, the swimsuit is very good, and the material and the seams are all good. Ordered M, accurate in size. Delivered in a month. I recommend
I arrive on the date, and the size I chose, happy with the product
OK
Super! I have 165 and 72 kg, wzięłam size L, but M also would be OK :) Recommend, even at high miseczce :)
Lindo
Very fast delivery. Down suit is too large and high person. I have 154cm and 49 kg. I need remodel.
It was delayed less than the material set and the design fits perfect to the recommended description 100%
It came quickly. Delivery. Swimsuit is good, but missed with the size. Took M at 42 size. Great. It was necessary to take S.
Excellent! Good material and endings, just as it appears in the photos
I ordered the 11.11 and arrived the 02.12 very nice size corresponds
The costume fits well. the description is accurate.
Costume as picture. Zamówiłam size M but as down is OK this mount is ciut too large. Shipping mega fast dotarła of order in 14 days Super! Thank you stores.
Swimsuit is good. Slightly different color Float, they are more blue than green. Size XL. My parameters are 95-85-108 to me it is just.
This swimwear is perfect!
I came quickly. Everything is fine. Thank you.
I like it but the size is a bit larger than I thought.. Overall good as described.. Fast shipping
Super Fast delivery
I loved it! As the image shows