We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Shoes, though small. But the store is so handsome. Everyone decided peacefully. Just take 2 sizes larger.
The shoes are very beautiful, thank you very much!
They turned out to be a little small 9 by 40 R (25 cm) it is necessary to take a larger size.
Came for 2 weeks) the color is beautiful, I will not say about mega-convenience) heel transparent plastic. Let's see in the sock, size 37. I wear 36,5 a little more, took on a dimensional grid
The order went to Krasnodar a little less than a month, the shoes are intact, at 38 24,5 cm ordered 9, came shoes and they written 40, probably this is 9, but the shoes came up
Come my shoes, hurray. On the leg look very elegant and very comfortable. For me, the heel height is not felt at all, very comfortable. Some took from another store and they seemed narrow to me (the length of my foot is 23,5 and I ordered (37R).), although my leg is not wide, so this seller ordered three pairs per size larger.(38) Let's see how they behave in the sock. The sole is very thin, so running every day is hardly suitable, but rarely on the way out, can and will serve. To all couples the seller put the spare sets. The seller itself is clever, responsive, patient and responsible, I'm happy and will make orders more. Especially since the daughter also wants the same))))
On the viglade of Duge garni. Rosehip 4,5 reviews 34 rosehip, foot 22 cm. I do not know more)))
Thanks a lot store, shoes are sooooo beautiful and received before the ETA!
Same as the description but I got small
Heel comfortable. Shoes on a narrow foot. Do not like transparent heel cover
The shoes are beautiful, but they turned out to be small on the foot of 25 cm take 9 size. Walking, of course it is impossible in them, the heel is high. Took for a photo shoot
Beautiful are! Pretty rigid, but this issue rozchodzeni. Heel height ideal, seem really comfortable.
Fast delivery by courier, comfortable shoes in size, i will order in a different color, i recommend
Very beautiful Shoes. Great Color.
Bomb! Ideally approached the foot 24 cm. The leg is not narrow and not wide. Heel is not high. It is convenient to run so to speak. Very satisfied! Definitely still choose from this store!
Cool shoes, came to belarus for three weeks. very comfortable and soft. thanks to the store))))
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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